Defense Software Delivery Is Broken. Here's the Playbook to Fix It.

Written by Bryon Kroger, Founder and CEO of Rise8

Presented by Rise8 Rise8's logo

For seven years as an Active Duty Intelligence Officer, I used terrible tools in critical environments. I watched missions fail because we couldn’t make the call in time. I watched fixes get identified, put on contract, and quietly sit on a shelf, waiting for authorization to ship. Fixes existed; warfighters just didn't get them. 

That's not a technology problem. That's a systemic failure, and it’s still happening right now, at scale, across the DoW.

We've been talking about fixing defense software delivery for more than a decade. We've stood up software factories, written reform memos, and launched new acquisition pathways. Some of it helped. Most of it hasn't moved the needle where it matters: in the field, in the cockpit, in the hands of the people who need it most.

The reason isn't lack of effort. But we keep treating symptoms and calling it transformation. 

Defense software programs fail for three predictable reasons. First, teams optimize for compliance instead of delivery. They build processes to survive audits, not to ship software. Second, leaders can't manage what they've never done. Program managers are tasked to oversee development environments they've never worked in, with vendors they can't evaluate, toward outcomes they can't measure. Third, the path to production is an afterthought. You can have the best development team in the world. If you can't continuously deliver real software to real users in real production environments, you have nothing.

I know this because I lived it. I co-founded Kessel Run, the DoW's first modern software factory. We scaled to hundreds of people and delivered software to warfighters at a pace the Pentagon had never seen. We deployed code every four and a half hours. Meantime to restore was under two hours. We built the thing people said couldn't be built.

But it was a brutal fight. We made mistakes. We learned most of our lessons the hard way.

That's why I built Mission O/S.

Mission O/S is a free, 16-episode video course designed for the people inside the DoW who are trying to fix this from the inside: acquisition officers, program managers, branch chiefs, engineers, and leaders who know there's a better way and are willing to fight for it. It's the complete playbook for transforming how a government software program works, covering people, process, and technology.

Not theory. Not a consulting pitch. A system that works, drawn from years of doing this in the most demanding environments on Earth.

The DoW doesn't have a shortage of smart, motivated people who want to do better. What it has is a shortage of leaders who know what "better" actually looks like in practice, and a playbook for getting there. 

Mission O/S is that playbook. Here's what it covers:

  1. Why Government Software Fails (Life-or-Death Consequences)
  2. The New Goal of Digital Transformation, Continuous Delivery, and DORA Metrics
  3. Outcomes Only Happen in Production: The Alignment Trap
  4. Leadership in Digital Transformation 
  5. The Real Path to Production in Government (cATO + PaaS)
  6. How to Build a Government Cloud Platform That Actually Ships
  7. Balanced Teams: The Smallest Unit of Mission Impact
  8. Culture Change Starts with Behavior 
  9. Stop Over-Planning: How Real Alignment Emerges
  10. Value Stream Mapping & Seeing How Work Really Flows
  11. Governance That Doesn’t Block Delivery | Growth Boards Explained
  12. Bridging the Strategy-Execution Gap in GovTech
  13. Why Fast Feedback Beats Perfect Plans
  14. Wardley Mapping & Impact Mapping for GovTech Leaders
  15. Why People Systems Matter More Than Process Frameworks 
  16. Bringing Mission OS Together: How to Begin

The problems aren't new. The solutions aren't secret. If you're ready to stop talking about fixing defense software delivery and actually do it, the full course is free on our website. Start there.

Bryon Kroger is the Founder and CEO of Rise8. 

This content is made possible by our sponsor Rise8; it is not written by and does not necessarily reflect the views of Defense One’s editorial staff.

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