Insights

Technology for Trust

Federal Financial Service Modernization and the IRS

The Global Trust Imperative

BCG and Salesforce collaborated to understand more about customers’ expectations of and experiences with government digital service delivery. Our research explored the quality of digital government services, the impact on customer sentiment and how governments might change their approach. We surveyed 24,500 people across 36 countries on their use of digital channels for government services. We asked them to share their expectations and perceptions of these services and tell us how their experiences have affected their trust in government.

The Business Case for IRS Transformation

Govexec focuses on the need for HR and IT investments to close the $7 trillion dollar gap in uncollected taxes.

The Changing Face of Law Enforcement Investigations

Federal law enforcement agencies have historically leveraged biometric information to aid in investigations, enforcement of authorized access to prevent fraud, or as validation for entry or services. The Department of Justice (DoJ) and Department of Homeland Security (DHS) are increasingly using biometrics as central tools in their missions. However, biometric information can be difficult to access — siloed, specific to agency use, stored in a back office, or otherwise not field enabled, much less for real-time access. Given new requirements, along with new biometric markers, agencies must rethink their approach to storing, automating, and delivering secure platforms at scale for rapid analysis and field forward identification.

Economic Recovery in America's Cities

Route Fifty examines the path forward for America's downtown economies as city leaders look beyond the coronavirus pandemic.

Louisville Metro Government Boosts Efficiency

Louisville Metro Government Boosts Efficiency at a Critical Time with DocuSign eSignature

The State of the Federal Cloud

Nextgov takes a look at major cloud computing efforts across the civilian and defense space.

Multicloud solutions for Government

Discover the benefits of a Hybrid Cloud by implementing a common data fabric. NetApp allows seamless data management on-prem, off-prem, and between multiple hyper-scalers. Every cloud – one experience.

Innovations in Grants Management

A flood of federal financial aid supporting COVID-19 recovery has put new pressures on government grants management systems. With legacy solutions struggling to keep up with demand, agencies need a modernized approach to streamline processing and ensure compliance.

Beyond Compliance: Biden’s Executive Order on Improving the Nation’s Cybersecurity, Explained

A new executive order aims to improve the nation’s cybersecurity. Here are some steps agencies can take now to put these cybersecurity initiatives front and center.

The Final Frontier

The Intelligence Community in Space

2021 Data Threat Report: Data Security in the Era of Accelerated Cloud Transformation and Remote Work

The COVID-19 pandemic has had an immediate and dramatic impact on IT teams around the globe, and its long-term effects are still evolving. The 2021 Thales Data Threat Report study looked at various aspects of those impacts in a wide-ranging survey of security professionals and executive leadership that touched on issues ranging from COVID-19 and work-from-home (WFH) strategies to quantum computing.

Machines on a Mission: 4 Ways AI and ML Can Help Improve Military Operations

At an Amazon Web Services (AWS) virtual summit, leading science and technology experts came together to discuss the opportunities and challenges of embedding AI and ML across the DoD.

Tech Policy Trends

Nextgov highlights legislative action and executive orders that matter to the tech world and government.

No content found